Senior System Engineer

Zagreb, Croatia

What do we do?

Photomath is a fast-growing EdTech company whose mobile app is the #1 app in the world to learn math. Powered by advanced machine learning technology, the app instantly scans, accurately solves, and intuitively explains printed and handwritten math problems to users through step-by-step explanations.

With over 300 million downloads globally Photomath is the most popular mobile application from Croatia and one of the most popular educational apps of all times. Since its launch in 2014, our award-winning app has topped App Store & Google Play Store education charts and Apple has recently declared it the application of the day.

Today, we employ almost 200 people and have offices in Zagreb and Silicon Valley. We are a team of people with diverse backgrounds, experiences and skills, united by passion for technology and innovation. We believe that math is an increasingly crucial skill, particularly as problem-solving and quantitative analysis become prerequisites for many occupations.

We are constantly expanding what Photomath can do and the types and quality of our content - we have so much more ahead of us and we need your help to get there. Join us in our mission to revolutionize learning math and help students across the globe gain math superpowers

What you will do at Photomath:

At Photomath, our Infrastructure team has a very wide area of responsibilities that we are now separating into four smaller, specialised teams and one of them is ITOps (Office IT Support).

You, as Senior System Engineer, will have responsibilities of managing various accounts, licenses, assets, and all equipment like laptops, servers, office networks, printers, TVs, etc.

As an experienced senior in this area and the first person in our ITOps team (Office IT Support), you will have a chance to develop into a Team Lead where you will be responsible for hiring, mentoring and managing future members of the ITOps team.

What we expect from you is to be proactive and have a responsible approach to your tasks. You should be comfortable and willing to work in a team, cooperate closely with other teams and employees, and be willing to learn new things and promote new tools and better practices within Photomath.

Most of our computers (300+) and our 5 on-premises servers are running Linux (Ubuntu, Debian, Arch) and MacOS Operating systems, with only a couple of exceptions where we are running Microsoft Windows on users laptops, which means we are expecting a high level knowledge of Linux administration.

Tools and software we use at Photomath that are under ITOps responsibility:

  • Google Workspace
  • GCP - Google Cloud Platform
  • Slack
  • Atlassian’s Jira, Confluence, Bitbucket
  • GitHub
  • Notion
  • Zoom
  • Adobe
  • MS Office 365
  • Linux OS, MacOS

Our ideal candidate has:

  • At least 5 years of experience working in Office IT Support or similar position 
  • Advanced  knowledge in Linux OS administration (Ubuntu, Debian)
  • Knowledge of MacOS administration
  • Good knowledge of LAN and WiFi administration
  • Some scripting knowledge (shell, python,..)
  • Knowledge of computers and servers hardware configurations and components
  • Good communicational skills (both Croatian and English)
  • Good organisational and analytical skills
  • A proactive and responsible approach to work tasks
  • Extra points for mentoring experience and skills

An additional plus is if you:

  • Have experience working with Jira and Google administration

Salary range: 

  • 16.000 - 21.000 kn gross, depending on candidate's competencies, with possible exceptions
  • Stock options 

What we offer:

  • User friendly, agile selection process consisting of just 3 clear steps
  • An opportunity to work on innovative projects with global impact
  • Flexible working hours and work from home arrangements
  • Dedication to a healthy work-life balance and various benefits for parents
  • A diverse environment with agile and talented individuals across the career spectrum - to teach and be taught
  • A friendly, collaboration-heavy team atmosphere
  • A culture that recognises and rewards dedication and success
  • Dedicated person (mentor/buddy) to help you navigate your first weeks in a new role
  • Learning and growth opportunities through knowledge sharing, education and conferences
  • Cutting edge hardware and equipment, budget for additional equipment
  • Company events and celebrations, company retreat, team budget for team building activities
  • Birthday and holiday presents for employees and their kids
  • Generous vacation and paid leave policy, sick leave without a doctor's note, annual physical exam (check-up)
  • Multisport card for various discounts at sport facilities
  • Underground bicycle parking garage
  • Modern office design, great view :) and great location (Zagreb, Strojarska 20)

Senior System Engineer

Job description

Senior System Engineer

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